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Customer Service
No matter if you are running small local business or a call centre, ensure your team can handle face to face or telephone interactions with your customers.
Support Comprehensive Knowledge: Representatives need in-depth product knowledge for accurate information and efficient troubleshooting.
Empathetic Communication: Addressing customer concerns with empathy and active listening fosters a positive experience and builds rapport.
Presentation Skills
Become irresistible presenter of products or ideas. Learn how to captivate a room with your stories transforming any subject to the engaging content.
Beginner Class Pack
$55
Three 1-hour video classes that will walk you through the steps to starting your business, preparing your finances, honing your presentation skills, and more. One time purchase.
Elite Class Pack
Five hour classes that will provide practical steps in order to unlock your team's potential with our comprehensive training programme designed to enhance customer service, selling techniques, complaints handling, and skills for managing vulnerable customers.
Beginner’s Guide to Business
FREE
This free introduction will provide you with expert tips for getting started, a checklist for your first year of business, and helpful follow-up links.
